Service & Parts
Once your unique profiling line is up and running, you naturally want it to stay that way. Downtime is costly and comes with frustration. You deserve maximum assurance, so you can rely on the best first-line service from the Dibalex team, both for maintenance and emergencies, including thorough training for your operators.
Service
Do you need prompt and effective support? Our (telephone) support is available during office hours.
Each new line is also equipped with remote control, allowing us to perform remote analysis and adjust software if necessary. If this is not possible, we schedule an on-site appointment.
We offer maximum assurance with a service contract. You can choose from various options, from annual preventive maintenance once or twice a year to a 48-hour service with an on-site technician.
Spare Parts
In addition to our first-line support, spare parts are also crucial to minimize downtime of your line. We typically deliver machine parts quickly thanks to our close relationships with our suppliers
Dibalex Academy
Your operators contribute to the continuity of production and the lifespan of your line.
Have you hired a new operator or do your team members need a refresher course?
Dibalex can train your employees in the efficient and safe use of your (new) roll forming line.